© 2021 Luci di Lucca – All rights reserved. P.IVA 02221610468
PRIVACY
INFORMATION PURSUANT TO ART. 13 OF THE REGULATION (EU) 679/2016
As required by the General Data Protection Regulation of the European Union (GDPR 2016/679, Article 13), we inform you that by using the website www.lucidilucca.com, your personal data collected through the website are subject to processing by Tuscan Enterprises of Siobhan Hughes (hereafter referred to as “Luci Di Lucca” or “the Company” or “the Data Controller”), through electronic and/or telematic tools, for the purposes indicated in this policy.
Object of the information
This information notice concerns the processing of personal data of users who visit the website www.lucidilucca.com or register there. The information is provided only for the website www.lucidilucca.com and not for other websites that may be consulted by the user through links on the aforementioned site over which the Data Controller has no control and assumes no responsibility. The Data Controller is not responsible for the processing of personal data carried out independently by these sites.
The data controller
The owner of the processing of personal data (the Data Controller) is the company “Tuscan Enterprises of Siobhan Hughes” with registered office in Via di Matraia 269 55100 Lucca (LU) PI IT02221610468. The Data Controller can be contacted by email info [@] lucidilucca.com
Purpose of data processing
The processing of personal data is aimed at commercial, pre-contractual and contractual activities, for the sale of products and services distributed by the Data Controller, for their marketing activities, as well as for activities compatible with them. These data are communicated by you at the time of your online registration on the website www.lucidilucca.com owned by Tuscan enterprises of Siobhan Hughes and / or with the purchase of the requested supply.
The data processed are: – personal data (name), address, telephone and email contact data, data relating to electronic means of payment (via Woo Commerce, Stripe and PayPal), shipment and exchange of purchased goods.
Your data will also be processed in order to:- fulfill current administrative, accounting and tax obligations.
In the event of your consent, the data may also be processed to send you commercial communications or e-newsletters about products and services provided by the Data Controller as well as on special offers or promotions.
Methods of processing personal data
Personal data may be processed by means of both paper and IT and/or telematic tools and only in a manner strictly necessary to meet the aforementioned purposes, adopting the appropriate security measures to prevent access, disclosure, unauthorized modification or destruction of personal data, its loss and its illicit and incorrect use.
The company has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The security of your Personal Information is important to us, however, no method of transmission over the Internet or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Place of data processing
The treatment of data connected to the services of the site take place at the headquarters of the Data Controller or on servers located within the European Union owned by the Data Controller and/or by third-party companies appointed as External Data Processor for processing.
In relation to the different purposes for which data is collected, personal data will be kept for the time strictly necessary to achieve that purpose and in accordance with the current relevant regulations.
Legal basis of the processing
The legal basis of the processing of personal data is identified in the provision of its services by the Company, in the management and facilitation of the website, as well as in the establishment, execution and possible termination of online sales contract concluded between the parties, and in the obligations of the same contract connected either directly and/or indirectly deriving from it.
Except for the treatments performed through cookies, the user is asked for personal data only if he / she voluntarily accesses the services offered by the site www.lucidilucca.com.
The processing of your personal data by the Data Controller is aimed at pursuing the following purposes:
- Online Shopping Activities: The personal data you provide will be used for the establishment, management, execution and/or conclusion of the online sales contract. The data you provide will be processed by the Data Controller for the purpose of managing the purchase order with reference to, for example, payment, shipment, management of returns, customer support, administrative and accounting purposes related to the management of the order and the fulfillment of obligations under the current legislation. In case of payment by credit card, the fundamental information for the execution of the transaction (credit/debit card number, expiration date, security code) will be processed by SETEFI or, possibly, by companies in charge of the anti-fraud control using an encrypted protocol and without any third parties being able to access it in any way.
- Subscription to the E-Newsletter: In the case that you decide to subscribe to the “Luci di Lucca Newsletter”, only after your express and specific consent, your personal data will be processed by the Data Controller for sending of commercial or promotional communications, relative updates, for example, new arrivals, exclusive offers, special events and promotions. To unsubscribe from the newsletter simply click on the unsubscribe link at the bottom of the emails received or by writing to info [@] lucidilucca.com
- We use a third party provider, Mailchimp, to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies. For more information, please see Mailchimps GDPR compliance articles.
- Registration on lucidilucca.com : Only after your express and specific consent to register on the site www.lucidilucca.com, your personal data will be processed by the Data Controller. In particular, in providing your name, last name, email address and the setting of an access password, these will be processed for the creation of your personal account, to speed up the purchase process, to allow you to view the status of orders and receive updates on purchases made, as well as change personal settings and update your account, view the history of returns and requests for the exchange of goods, save favourite items in your Wishlist.
Consequences of failure to communicate personal data
With regard to personal data relating to the execution of the contract of which you are a party or relating to the fulfillment of a regulatory obligation, failure to communicate personal data prevents the contractual relationship from being perfected.
With regard to personal data relating to the purposes referenced in point 6 of the previous section, providing your personal data and consent to its processing is optional. Failure to provide consent will make it impossible for the Company to:
- Establish, manage, execute and/or conclude the online sales contract
- Subscribe you to the “Luci di Lucca Newsletter”, to send commercial or promotional communications, updates on, for example, new arrivals, exclusive offers, special events and promotions. If you decide to proceed with the newsletter subscription through the section of the website solely dedicated to this activity, the provision of your personal data and consent to their treatment is mandatory.
- Allow you to register with lucidlucca.com, create a personal account, speed up the purchase process, view the status of orders and receive updates on purchases, the possibility to update personal settings and account preferences, view the history of returns and exchange requests, save favorite items in the Wishlist.
Retention period of personal data
The personal data collected at the time of registration will be kept until the revocation or cancellation of the registration on the site, at the request of the interested party and / or on the initiative of the owner (for example, if the Data Controller decides to cease and / or modify the provision of the site services or to close the site) an d/ for for the time in which the Data Controller is subject to retention obligations for tax purposes or for other purposes, provided for, by law or regulation.
Recipients of Personal Data
For the purposes related to the execution of contractual obligations, your personal data may be disclosed to to the following categories of subjects:
- Public Security Authorities, Judicial or Administrative Authorities and other companies or public bodies for the fulfillment of contractual and legal obligations;
- Third Party Service Providers who need access to data for purposes related to the contractual relationship existing between the parties, within the limits strictly necessary for the performance of auxiliary tasks such as: to fulfill orders for products or services, deliver packages, review services, send paper mail and / or e-mails, analyse data, provide marketing assistance, process payments, transmit content and provide customer services support. For example, banks and lenders, mail carriers and shipping companies, technical service providers, IT companies, communication agencies etc); These third-party service providers have access only to personal data that are necessary for the performance of their activities.
- Persons appointed by the Company for tax and legal obligations;
- Banking and financial institutions that provide functional services for the management and receipt of payments;
- Subjects who process data in execution of specific legal obligations;
Your data will not be disclosed to third parties.
Profiling and dissemination of data
Your personal data will not be subject to disclosure or to any fully automated decision-making process, including profiling.
Transfer of data abroad
This site uses Google cookies (see Section 13 of this Notice). The information generated by Google cookies on the use of the site will then be acquired by Google in the United States of America. Google, including Google Inc. and its US subsidiaries, has certified its adherence to the relevant principles of the Privacy Shield. No other transfers of personal data abroad are carried out.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. Luci di Lucca has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services and they are consequently not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the websites in question.
Rights of the interested party
Under GDPR, the interested part has the right to:
- ask the Data Controller to access your personal data;
- correct inaccuracies in your personal data;
- cancel your personal data (upon the occurrence of one of the conditions indicated in art.17, paragraph 1 of the GDPR and in compliance with the exceptions provided for in paragraph 3 of the same article);
- limit the processing of your personal data (in the event of one of the hypotheses indicated in art.18, paragraph 1 of the GDPR);
- request and obtain from the Data Controller your personal data in a structured and readable format by automatic device, also for the purpose of communicating such data to another data controller (so-called right to the portability of personal data);
- object at any time to the processing of your personal data in the event of particular situations concerning you;
- if the processing is based on consent, to withdraw the consent at any time, without prejudice to the lawfulness of the processing based on consent until the withdrawal;
- lodge a complaint to a supervisory authority (Authority for the protection of personal data – www.garanteprivacy.it).
If you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at info [@] lucidilucca.com.
If making a request for your data to be removed, you should do so by email, stating which piece(s) of data you wish to be removed.
If you believe that any information we are holding about you is incorrect or incomplete, please email us stating which piece(s) of data need to be corrected.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
By using this site, the interested party, declares to have received the above information.
COOKIES
This Cookie policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy policy.
Use of Cookies
Cookies are small pieces of data stored on a site visitor’s browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. They work to make your experience browsing our site as smooth as possible and they remember your preferences so you don’t have to insert your details again and again. ( For example, remembering your cart on returning to the site if you are a logged in user; or enabling Paypal to work when you checkout).
There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site. Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We do not use cookies to:
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass personal data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
Granting us permission to use cookies
If the settings on your browser software that you are using to view this website are adjusted to accept cookies, we take this and your continued use of our website to mean that you grant us permission to use cookies.
Should you wish to remove or not use cookies from our site, you can review the use of our cookies via the cookie consent banner. You can agree or not to the use of cookies during your site visit, however doing so will likely mean that our site will not work as you would expect.
In order to make the site work more effectively and to enable certain features, the site www.lucidilucca.com uses cookies. Below are the types of cookies that can be used on the site with a description of the purpose linked to their use. Through the site, the Company directly installs only technical and analytical cookies aimed at optimizing the functioning of the site.
Technical or Functional Cookies
Cookies of this type are necessary for the proper functioning of some areas of the site. Cookies in this category include both persistent cookies and session cookies In the absence of these cookies, the site or some portions of it may not work properly. Therefore, they are always used, regardless of user preferences. Cookies in this category are always sent from the owner’s domain.
Analytical Cookies
Cookies of this type are used to collect information on the use of the site. The Data Controller uses this information for statistical analysis, to improve the site and simplify its use, as well as to monitor its correct functioning. This type of cookie collects anonymous information on user activity on the site and on how they arrived at the site and the pages visited. Cookies in this category are sent from the site itself or from third party domains (eg Google Analytics).
Google Analytics (Google Inc.) with anonymized IP
This website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie on the use of the website (including your anonymous IP address) will be transmitted and stored on Google’s servers in the United States. Google will use this information for the purpose of examining your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse to use cookies by selecting the appropriate setting on your browser, but please note that if you do this you may not be able to use all the features of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes indicated above.
You can prevent Google from detecting a cookie that is generated due to and related to your use of this website (including your IP address) and the processing of such data by downloading and installing this browser plugin: http://tools.google.com/dlpage/gaoptout?hl=IT
Traffic Log Data
We collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. We only use this information for statistical analysis purposes and then the data is removed from the system.
Profiling Cookies
Visitor profiling cookies are used for the purpose of displaying “personalized” advertising banners according to the preferences and interests expressed by the user in online activities and browsing. Cookies in this category are not used by the Data Controller unless the interested party has given express consent to do so.
Social Website Cookies
In order to easily “Like” or share our content on the social media sites such as Facebook and Instagram, we have included social media sharing buttons on our site. The privacy implications will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
How to disable cookies
Users of the site may change the cookie preferences at any time. It is also possible to disable cookies from the browser at any time, but this operation may prevent the User from using certain parts of the site. The user can oppose the registration of persistent cookies on his hard disk by configuring the navigation browser to disable cookies. Most browsers are configured to accept, control or possibly disable cookies through the settings.
Below is the path to follow to manage cookies from the following browsers:
Internet Explorer : how to manage cookies ( click here )
Safari : how to manage cookies ( click here )
Chrome : how to manage cookies ( click here )
Firefox : how to manage cookies ( click here )
For more information on cookies and to manage your preferences on third-party cookies, please also visit the following links: http://www.youronlinechoices.com/it/le-tue-scelte
Changes to this Data privacy and Cookie policy
The Data Controller reserves the right to make changes to this privacy and cookie policy at any time by giving notice to Users on this page. Therefore, please consult this page often, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this website and may request the Data Controller to remove their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up to that time.
This Policy was last modified on 9 July 2022
Tuscan Enterprises of Siobhan Hughes
Via di Matraia 269
Lucca 55100
Italy